FlyLace web store would like to guarantee the highest level of customer satisfaction in terms of shopping experience and quality. If, for any reason, the customer is not satisfied with the order or if the products you received do not meet the level of quality requested, you can return the purchased product within 14 days from the date of delivery.
When we have received the returned goods and checked that all the requirements have been met, a confirmation that the return has been accepted will be sent to you by e-mail, providing the order number, the total amount and the date on which the reimbursement was made. When purchasing with a credit or debit card, the time necessary for viewing the reimbursement depends on the institution that issued the card.
If you have any question - feel free to contact with our Customer care service.