Please read carefully the following information.
General legal conditions and information have been prepared in accordance with the Consumer Protection Act, the recommendations of GZS and international codes for e-commerce.
Every purchase done on the "flylace.eu" website is regulated by the following General Terms and Conditions of Sale that JeJuJa d.o.o., as owner of the site, reserves the right to modify at any time.
Any amendment of the General Terms and Conditions of Sale shall become effective from the date of publication on this site. Therefore we kindly invite you to carefully read the terms every time that you intend to carry out a purchase on the "flylace.eu" website.
In order to carry out an order you must be 18 years of age or more. A submitted order shall be deemed confirmed and only after you have received an e-mail from our side confirming that the order process has been completed regularly, that the payment has been authorized and that the products are at least partially available. We suggest you to print the confirmation e-mail and keep it. If you do not receive the confirmation e-mail, please contact us via e-mail - firstname.lastname@example.org or use form on a customer care page.The information shown on the "flylace.eu" website does not constitute an offer but is to be considered as an invitation to offer.
It is up to the purchaser to choose the payment and delivery terms offered on the "flylace.eu" website. Available payment methods for the order:
- credit/debit card,
- bank transfer.
No other payment or delivery terms shall be authorized apart from those shown.
The terms of delivery listed in the delivery options indicate the period of time that is usually necessary to deliver the products. FlyLace.EU undertakes to do everything possible for you to receive the products within this delivery period. Also we may not be considered responsible for any damage due to transport delay.
You may have the right to cancel the contract, without penalty and without specifying the reason within fourteen (14) workdays from receiving the products. To return products we invite you to contact us via e-mail - email@example.com or use Return form before shipping your returned items and within the above-mentioned period. We shall then inform you of the return modality.
You may return products within fourteen (14) workdays from receiving the products. The product must be returned complete and unused, in their original packaging with the guarantee seal, together with the relative transport documents. Shipping costs to JeJuJa d.o.o. are to be considered at your own expense and under your responsibility. If the return right is exercised in conformity with the above conditions, JeJuJa d.o.o. will refund the amounts paid for the returned products. Transaction will occur by using the same means of payment used when order was placed (credit card refund, bank transfer or paypal). Refund right shall not be valid in case the returned items are customized or made to measure products.The removal of the guarantee seal shall constitute an alteration of the substantial integrity of the product. The presence of the original seal on the product is an essential condition to be entitled to refund.Products that are returned without the guarantee seal shall not be refunded.
FlyLace warrants that the sold products are free from defects and vices. In case defective product is found, we kindly invite you to send a claim at your best convenience and however within ten (10) days from finding of the defect via e-mail - firstname.lastname@example.org or use form on a customer care page This warranty covers every defect found on product for two (2) years starting from its introduction in the market.
All the sold products follow the European Union (UE) regulations.
In case of payment by credit/debit card, we inform to you that for your safety, payment shall be managed by PayLane sp. z o.o. which is located in Gdańsk at ul. Arkońska 6/A3, zip code: 80-387, company number: 0000227278.
We shall not be informed of your credit card/PayPal detail. All providers, through which the transaction shall be held, follows all SSL safety standards. Transmission of your credit card details is under the responsibility of such 3-rd party providers.
All the orders confirmed by FlyLace.eu are executed in Slovenia and are governed exclusively by Slovenian law.